Effective Date: July 01, 2025
At The Salt Direct, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or conduct business with us.
INFORMATION WE COLLECT
Personal Information
We collect information you provide directly to us, including:
Name and contact information Billing and shipping addresses Phone numbers and email addresses Payment information (processed securely through third-party payment processors)
Business Information
For wholesale account applications, we may collect:
Business name and type Federal Tax ID or business license numbers Business banking information for payment processing Purchase history and order preferences
Website Usage Information
We automatically collect certain information when you visit our website:
IP address and location data Browser type and version Pages visited and time spent on site Referring website information Device and operating system information
HOW WE USE YOUR INFORMATION
We use the information we collect to:
Process and fulfill orders Manage your account and customer relationship Communicate about orders, shipping, and account matters Provide customer service and technical support Improve our website and services Comply with legal and regulatory requirements Prevent fraud and ensure payment security
INFORMATION SHARING
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
We work with trusted third-party service providers who assist us with:
Payment processing and credit card transactions Shipping and logistics Website hosting and maintenance Customer relationship management Business analytics and reporting
Legal Requirements
We may disclose your information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights or comply with legal processes.
Business Transfers
In the event of a merger, acquisition, or sale of business assets, customer information may be transferred as part of the transaction.
DATA SECURITY
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Secure socket layer (SSL) encryption for data transmission Secure payment processing through PCI-compliant providers Regular security assessments and updates Access controls and employee training on data protection
DATA RETENTION
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Account information is typically retained for the duration of the customer relationship and for a reasonable period thereafter as required by law.
YOUR RIGHTS AND CHOICES
You have the right to:
Access and review your personal information Request corrections to inaccurate information Request deletion of your information (subject to legal and business requirements) Opt out of marketing communications Contact us with privacy-related questions or concerns
To exercise these rights, please contact us using the information provided below.
COOKIES AND TRACKING TECHNOLOGIES
Our website uses cookies and similar tracking technologies to:
Remember your preferences and settings Analyze website traffic and usage patterns Improve website functionality and user experience Provide personalized content and recommendations
You can control cookie settings through your browser preferences, though some website features may not function properly if cookies are disabled.
THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
CHILDREN'S PRIVACY
Our website and services are intended for purchasing livestock salt products. We do not knowingly collect personal information from children under 13 years of age.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date.
CONTACT INFORMATION
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
The Salt Direct PO Box 3 Pompano Beach, FL 33061 Email: contact@thesaltdirect.com Phone: (954) 880-1110
This Privacy Policy reflects our commitment to protecting your personal information while maintaining the trusted relationships that support our mission to deliver exceptional Himalayan salt products to livestock owners.